Contact us
Before reaching us, please keep in mind that our support includes:
- bug fixes
- questions regarding theme settings/existing features
It does not include:
- assistance for integrating third-party apps
- development of new features
- adding new theme settings
- fixing issues that were caused by apps or by third-party developers
If you're looking for one of those, please contact a development service like TaskHusky (our recommendation) or a Shopify Expert.
Before filling the contact form, please make sure that your question has not already been answered in our articles base. For reference, here are some common questions:
- I have trouble setting up a mega-menu
- I have performance issue
- I want to setup multi currency and / or multi language
- I want to add a video on my product page
- I want to remove "Powered by Shopify"
- I have trouble setting up color swatches (the color is incorrect or appears white)
- I want to add tabs that are the same for all my products (eg.: shipping rates, refund policy...)
- I want to add tabs that are specific for a given product (eg.: ingredients...)