Creating a FAQ page

FAQ page is only supported on our themes Kagami, Trademark, Prestige and Warehouse.

Kagami, Trademark, Prestige and Warehouse come with a beautifully designed FAQ page. It can be useful to answer most common questions about your products and, hence, reducing your support. Just follow those steps to create your own page.

1

First, you need to create a new page in Shopify admin. If you are already logged into your Shopify admin, just  click here.

Leave the content of this page empty. On the bottom right, you should find a box called "Templates". In the dropdown menu, select the template called "page.faq":

This list may vary depending on the theme you are using. The important is to select "page.faq" one. If you do not see the "page.faq" template, make sure that our theme is published (you can also select alternate templates of the active, published theme).

2

Open the theme editor, and in the page selector at the top, select the "FAQ" page you have just created:

3

You will be redirected automatically to the page. On the sidebar editor, in the "Sections" tab, you should see a section called "FAQ" (the number of visible sections depend on the theme you are using):

4

Click on this "FAQ" section. In the new section that appears, you will then be able to create as many questions as you want! Make sure to save the settings before leaving.  

You can only have up to one FAQ page per store.